MagnifiScent@magnifiscent

· Edited

Discussion

My mailbox smelled good. That is a problem

  • #storytime

‼️UPDATE: the merchant reached out to me this morning and has already offered to ship replacement out. I’ve asked them to open the tube/package and crank that atomizer down before shipment. 🤞

Opened my mailbox looking forward to ScentMail and could smell it before I could see it. The box had the telltale wet stains that portended the doom inside.

Inside the box (which I opened in camera because “reasons”) the Bienaimé tube also showed stains of heartbreak.

The tube still sealed, I opened it to find a beheaded bottle…now completely empty.

A moment of silence…

Confident company will make it right but dang it!

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Comments15

  1. Immortal_kungfu@immortal_kungfu

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  2. MoMarie@momarie

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  3. Incense_Cat@incensecat

    That's such a crappy feeling, opening the mailbox and just smelling your order. Hoping the company makes it right for you.

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    1. MagnifiScent@magnifiscent

      Thank you. They should. I have every reason to trust they will replace this.

  4. Corraithe@corraithe

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  5. EmmaBlue@grasshulaskirt

    Portended is a great word. Seems like this perfume was super eager to meet you.

    1. MagnifiScent@magnifiscent

      · Edited

      Thank you! 🤞they do the right thing.

  6. Eduardo@soldierrboy

    My biggest nightmare. Hope they make it right for you, it was smart to get it on cam!

    1. MagnifiScent@magnifiscent

      Yeah as soon as I smelled the mailbox and saw the stained (pristine…not crushed) box I knew I had to document.

  7. StickyLabRat@stickylabrat

    Oof, that's rough. I hope either the seller or delivery will make it right for you. I've got something coming today as well, and now I'm nervous despite never having had this happen. 😬🤞

    1. MagnifiScent@magnifiscent

      🤞🤞🤞

    2. StickyLabRat@stickylabrat

      Replying to @magnifiscent

      Made it safely.

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    3. MagnifiScent@magnifiscent

      Replying to @stickylabrat

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  8. Scent Symphony by ASM@scentsymphonybyasm

    Ouch, that hurts!

  9. Meg@oh.no.but.why

    Nooooooooo! 💔 Here’s hoping for a safe & speedy replacement. Good call on the documentation.

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